About Us
Gay Games is a sporting and cultural festival which promotes diversity, inclusion and tolerance. The Gay Games 2023 will be held in Hong Kong and we are recruiting now for key members of our team!
同樂運動會是一個促進多元共融的體育文化節日，2023年的同樂運動會將在香港舉行，我們現在正在招聘管理團隊的主要成員。
Position Summary
The GGHK Production – Digital & Tech Delivery Workstream includes teams for Customer Experience, UI/UX Design, Technology, Infrastructure, and IT Support. We have a vacancy for an exciting new role in the Technology team!
Our Data Analyst/Scientist will be part of the Technology team, helping to unify all our reporting platforms into a single source of truth for generating reports and analytics regarding how the Games is functioning: “Technology enabling decision-making”
He/she/they will be responsible for crafting a platform to access advanced analytical data alongside providing support to other team members to access and propagate this data. This data will be used for multiple forms of internal decision making as well as drive success/failure KPIs around our social media and various other digital engagement strategies.
This role will report to our Technology Project Management Lead.
GGHK expects 12,000 participants and 75,000 supporters to join in 36 different sports competitions, a 40,000 visitor opening ceremony, a week-long festival village, and an exciting Arts and Culture program in November 2023.
Key activities:
- Maintain a production data dashboard tool either within pre-existing platforms or from scratch
- Ability to generate reports based on various metrics and systems: input from systems like Google Analytics, social media platforms, ticketing and sports registration platforms, etc.
- Integrate our websites and platforms into a more comprehensive analytics platform for better unified reporting
- Crafting measurements of success around social media and other marketing initiatives
- Channeling data from social media / marketing engagements for quantitative analysis
- Using reporting mechanisms to further craft strategic strategy for marketing / PR / social engagements
- Creating conversion funnels to drive people to pre/register for GGHK and/or buy merch or attend other GGHK-funded/centric events
- Engage to Technology/Digital team for integrating with website/app/registration to track user engagement and touchpoints
- Build data visualisation capabilities and dashboards for easy access
- Support strategic campaigns and initiatives led by Marketing by integrating channel analytics and metrics that can be measured for proper guaging of success/failures
- Support fundraising / partnership teams by providing platform data and reporting visuals.
- Serve as the centre-of-expertise for all data analytics and reporting systems.
- Collate any reporting functional requirements for our digital channels from all internal GGHK stakeholders.
- Work with our Technology team to optimise the performance and scalability of all technology and web application platforms hosted in the cloud.
- Support the Director of Technology with any third-party vendor relationships
- Coordinate the integration, testing, implementation, support, socialization and training for any new software or features
- Keep all elements and integrations of our CMS environments updated and compatible.
- Develop and deliver appropriate training and support to team members
Key skills
- Diversity and Inclusion Awareness
- Knowledge of, and experience with relevant IT technologies and data management protocols
- Ability to self-manage and follow project management paradigms such as SCRUM
- Excellent partnership skills and business acumen
- Communication skills in English.
- Cantonese is a plus! Mandarin is also great! Any/all Chinese language skills are also priority!
- Location
- GGHK has successfully adopted a work-from-home mode of operation. Your physical location is less relevant.
- Although most colleagues operate in the Hong Kong time zone, you may be in contact with volunteers and counterparties from all over the world.
Position Type/Expected Hours of Work
- This is a volunteer position.
- Typically the Technology team has locked into a schedule that supports off-hours working requirements for many volunteers who also have FTE engagements
- Hours of commitment may vary, however typically Sunday, Tuesday, and Thursday evenings are established times for regular meeting cadences and collaborative sessions
